Legal notice
Legal Notice
Last updated: September 16, 2026
Website Operator
This website and online store are operated by:
Yenisei Marketing Company
Trading as V Supplements
Salameh Building 22
Yajouz Street, Al-Jubeiha
Amman, Hashemite Kingdom of Jordan
Business registration number: 20021661
Country of registration: Hashemite Kingdom of Jordan
Authorized representative: Ahmad Sorour, Managing Director
Email: info@vsupps.com
Website: https://vsupps.com
Yenisei Marketing Company is not registered for VAT. Accordingly, no VAT registration number is provided.
Commercial Activity
V Supplements operates an online retail store offering dietary supplements, sports-nutrition products, vitamins, minerals, amino acids, skincare products, and related consumer goods.
Products are sold directly by Yenisei Marketing Company unless a product page expressly identifies another seller.
Website Platform
This online store is hosted through Shopify.
Platform provider: Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Shopify provides the technical e-commerce platform but is not the seller of products purchased from V Supplements. All sales contracts are concluded between the customer and Yenisei Marketing Company.
Contact
For questions concerning orders, products, deliveries, returns, refunds, or this website, contact:
Email: info@vsupps.com
When contacting us about an order, include your order number and the email address used during checkout.
Applicable Store Policies
Use of this website and purchases made through it are governed by the following policies:
Terms of Service:
https://vsupps.com/policies/terms-of-service
Return and Refund Policy:
https://vsupps.com/policies/refund-policy
Shipping Policy:
https://vsupps.com/policies/shipping-policy
Privacy Policy:
https://vsupps.com/policies/privacy-policy
Nothing in this Legal Notice or our store policies excludes or restricts mandatory consumer rights applicable in the customer’s country.
Product and Health Information
Information provided through this website is intended for general product and educational purposes.
It does not constitute medical advice, diagnosis or treatment and should not replace advice from a qualified healthcare professional.
Customers should read the complete product label, ingredient list, directions, warnings and allergen information before using any product.
Unless expressly and lawfully stated otherwise, dietary supplements are not intended to diagnose, treat, cure or prevent any disease.
Individual results from dietary supplements may vary.
Nothing in this section limits our responsibility for inaccurate product information, defective products, legally inadequate warnings or liability that cannot legally be excluded.
International Sales
International orders are generally supplied:
DAP – Delivered at Place, customer’s delivery address, Incoterms® 2020, unless checkout expressly states otherwise and subject to mandatory consumer law.
Under DAP, the customer is normally responsible for destination-country import clearance, import duties, import VAT, GST, customs brokerage fees and other destination-country charges.
Complete international delivery and customs conditions are available in our Shipping Policy:
https://vsupps.com/policies/shipping-policy
Intellectual Property
Unless otherwise stated, the original website design, V Supplements branding, logos, text, graphics, photographs, videos and other original content are owned by or licensed to Yenisei Marketing Company.
Manufacturer names, product names, packaging, trademarks and other third-party intellectual property belong to their respective owners.
Website content may not be reproduced, republished, distributed, modified or commercially exploited without prior written authorization, except where permitted by applicable law.
Accuracy of Information
We take reasonable steps to maintain accurate product, pricing and availability information.
Product packaging may be updated by manufacturers before corresponding website images are updated. Customers should review the physical product label before use and contact us if the delivered product differs materially from the website description.
We may correct typographical errors or inaccurate information in accordance with our Terms of Service and applicable consumer law.
External Links
This website may contain links to websites operated by third parties.
We are not responsible for the content, availability, security, or privacy practices of independent third-party websites. The presence of a link does not necessarily indicate endorsement.
Customers should review the applicable terms and privacy policies before using a third-party website or service.
Governing Law
This website is operated from the Hashemite Kingdom of Jordan.
Subject to mandatory consumer protections that may apply in the customer’s country of habitual residence, this Legal Notice and the operation of the website are governed by the laws of the Hashemite Kingdom of Jordan.
The courts of Amman, Jordan will have jurisdiction except where mandatory law gives a consumer the right to bring proceedings before another competent court.
Consumer Complaints
Customers should first submit complaints to:
Include your name, order number, a clear description of the issue and any relevant supporting photographs or documents.
We will review complaints and provide any remedy required under our policies and applicable consumer law.
V Supplements does not currently commit to participating in a particular alternative dispute-resolution procedure unless participation is required by applicable law or agreed in writing for a specific dispute.
Legal Responsibility
The person responsible for the commercial operation and general website content is:
Ahmad Sorour
Managing Director
Yenisei Marketing Company
Amman, Jordan
Contact: info@vsupps.com